DQ: Discuss the way communication technologies can enhance coordination of care by interprofessional teams.
NUR 514 Topic 8 DQ 1
DQ: Discuss the way communication technologies can enhance coordination of care by interprofessional teams.
is a must in nursing on a daily basis, whether it be with the patient or other healthcare professionals. To coordinate care for patients’ best, highest-quality, and safest health outcomes, interprofessional teams—including patients, families, and caregivers—must effectively communicate with one another. Effective communication, according to the Joint Commission, “occurs when necessary, is clear, accurate, complete, and understood by the receiver; the Joint Commission has discovered that inefficient communication is one of the top three root causes of reported sentinel occurrences;” Zysk (2017), paragraph 4, In an effort to lower medical errors, the Joint Commission has made patient safety an objective for healthcare workers’ communication, according to VanDusen (2017). (para. 3).
Without continually searching for team members, nurses should be able to coordinate care, speed up patient transitions of care, and activate hospital resources. The use of communication tools like cellphones, iPads, EHRs, computers on wheels (COWS), and Vocera devices can make it easier for the nurse to coordinate treatment with the other members of the interprofessional team while also encouraging connection, collaboration, and teamwork.
Vocera badges and smartphones enable two-way communication. This enables team building, immediate support, and feedback. Having two-way communication makes it possible for the physician to get in touch with a team member while still attending to the patient. A study found that using a smartphone during a 12-hour shift allowed nurses to save 2.5 hours. Physical exhaustion and burnout may be lessened as a result. When employing these technologies, patient privacy and confidentiality must be taken into account (Zysk, 2018).
Through these channels of communication, the nurse can speak with a doctor who hasn’t yet put notes in the electronic health record, check with the blood bank to see if a patient needs a blood type and screen, or get in touch with the pharmacist to see whether a prescription is ready for pickup.
Utilizing communication tools and interprofessional collaboration can enhance patient care and results, decrease medical errors, expedite treatment, decrease inefficiencies and healthcare costs, and enhance staff morale (Tigerconnect, 2021).
References
Tigerconnect (2021).
There are five advantages to interprofessional cooperation in healthcare.
Zysk, T. (2017, June 22). Issues with and remedies for hospital coordination and communication. Actual Process. https://www.liveprocess.com/blog-agile-healthcare-communication-coordination-challenge-nurse-tools
Zysk, T. (2018, September 18). Using cellphones in hospitals has five advantages for nursing communication. https://www.liveprocess.com/blog-nursing-communication-tools-five-benefits-smartphones/
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ANSWER HERE (150 WORDS, 2 REFERENCES)
I concur that promoting efficient care that is free of clinical errors and prevents role duplication requires strong communication within interdisciplinary teams. Sharing feedback and acting on it are made possible through two-way communication, which supports the use of multidisciplinary teams to provide care. The method and cooperation used by multidisciplinary teams are credited with completing sensitive medical procedures that have won widespread praise among medical professionals (Taberna et al., 2020). How can team members’ ability to communicate effectively and promptly be improved? Information and communication technology advancements have made this important subject easier to understand. I firmly feel that using smartphones has made this simpler, and I concur with you that they have saved time and energy by removing the need for the members to physically watch out for one another. The team members can establish a WhatsApp group for centralized communication. This will enable a well-coordinated team to quickly discuss and decide on important medical and clinical matters (Woods et al., 2019).
References
Among those who contributed were M. Taberna, F. Gil Moncayo, E. Jané-Salas, M. Antonio, L. Arribas, E. Vilajosana, E. Peralvez Torres, and R. Mesa (2020). The approach of the multidisciplinary team (MDT) and the standard of care. Oncology Frontiers, 10 (85). https://doi.org/10.3389/fonc.2020.00085
Moorhouse, M., Woods, J., and Knight, L. (2019). Managing complex HIV and TB clinical cases among a group of clinicians in the Eastern Cape, South Africa: a descriptive examination of the function of a WhatsApp clinical discussion group as a venue for continuing medical education. Journal of HIV Medicine in Southern Africa, 20 (1). https://doi.org/10.4102/sajhivmed.v20i1.982
Re: DQ 1 for Topic 8
For interprofessional teams to effectively care for patients and keep our healthcare systems running smoothly, communication is essential. It has been demonstrated that healthcare technologies, such as informatics and communication tools, increase patient safety. Errors have decreased thanks to the adoption of electronic health records (EHRs) and computerized provider order entry (CPOEs). All team members and doctors can read, add to documents, and communicate with each other. Despite the fact that some technology systems do not support conversation-style communication, their documentation nonetheless serves as a means of communication.
The National Patient Safety Foundation compiled a list of the most significant patient safety problems in 2016, including improper site surgery, falls, and diagnostic mistakes (McGonigle & Garver-Mastrian, 2018). “Wireless monitoring, clinician alerts, point-of-care applications, apps, and radiofrequency identification applications are some of the technologies that increase patient safety” (McGonigle & Garver-Mastrian, 2018, p. 304). Although we nurses and healthcare professionals currently take these technological breakthroughs for granted, they have not always existed.
Medical error rates have been demonstrated to decline thanks to technology, but the success ultimately rests upon the patient. Patient safety may not always be the highest priority even when physicians may all have the means to effectively interact with one another. The Joint Commission asserts that “any kind of technology can have a detrimental impact on the quality and safety of care” and that “the overall safety and effectiveness of technology in healthcare ultimately depends of its human users” (McGonigle & Garver-Mastrian, 2018, p. 303).
The hospital where I work just began utilizing an app called Microsoft Teams. In essence, it is a mobile or desktop application that enables team meetings, video chats, instant messaging, and much more for all participants. Members may be added to several groups for a more specialized communication depending on their job description or area of expertise. The beauty of this device is that it enables team members to communicate from far locations during these difficult COVID-19 periods. I can also send messages to and speak with doctors directly about issues pertaining to my patients’ clinical care. Although corporate security claims that this application is safe and under surveillance, programs are only as secure as their users.