Patient satisfaction data instruments

Patient satisfaction data instruments Patient satisfaction data instruments Numerous vendor-designed and home-grown instruments have been used in the past in an attempt to capture patient satisfaction data. Unfortunately, the methods had little comparability between sites of care. The Centers for Medicare & Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ) jointly…

Competition in Health Care

One of the trends marking the continuing transformation of the U.S. health care industry is the dramatic increase in the pace of competition. The heightened competition is taking place among hospitals, health plans, physician groups, and drug companies, and between physicians and hospitals, and hospitals and health plans. Listen to the Looking Ahead: The Future…

Market Segments

The U.S. population continues to diversify, increase in average age (primarily due to baby boomers), and to be influenced by national legislation (e.g., Affordable Care Act, Medicare Modernization Act, HITECH Act). Select a specific type of health care organization. Which market segments pose opportunities for growth, and which pose threats to the organization’s survival? Provide…

Strategic Planning

Identify what you found to be the “strengths” you believe must be considered in developing a strategic plan. Identify three things from the articles that you think will be very important to consider when you participate in the discussion of a strategic plan within your organization in the future. Explain why you feel these “strengths”…

Process/Mechanism Description

For this assignment, select a simple process you routinely perform or a common household or office object as the topic for your process/mechanism description. Some examples of common processes are brushing your teeth, combing or brushing your hair, tying your shoes, eating breakfast, etc. Some common household or office objects for a mechanism description are…

Evaluation of a Health-Related Website

In July 1999, The American Telemedicine Association (ATA) issued the following advice to consumers who use the Internet for health-related information and services. ATA’s criteria for a quality site include the following (“Advisories” 2–3): The site is sponsored by a reputable healthcare      organization (American Cancer Society, American Medical Association,      nationally recognized medical college, or the…

PICO and EBP

Using the format outlined on the PICO reference page in the Nursing Reference Center design your own question. (This may be related to something you are familiar with, or something you imagine to be an issue in nursing. It is BEST if you keep it simple!) Next research reliable data bases or websites and find…

Regulatory law in Healthcare

Complete the following chart. Law Identify 2 characteristics of the law Describe the major difference between the laws (45- to 90-words) Identify stakeholders involved in law (45-words) Describe the Confidentiality requirements of the law (45- to 90-words) Identify a law that was enacted to protect confidentiality in the health care industry (45-words) Describe the impact…