NR447 Conflict Resolution Paper Guidelines
NR447 Conflict Resolution Paper Guidelines
Purpose
The purpose of this assignment is to learn how to identify
and effectively manage conflicts that arise in care delivery settings resulting
in better management of patient care, including appropriate delegation You
will gain insight into conflict management strategies and develop a plan to
collaborate with a potential nurse leader about the conflict and its impact in
a practice setting
Course Outcomes
Completion of this assignment enables the student to meet
the following course outcomes
CO1: Apply leadership concepts, skills, and decision making
in the provision of high-quality nursing care, healthcare team management, and
the oversight and accountability for care delivery in a variety of settings
(PO2)
CO3: Participate in the development and implementation of
imaginative and creative strategies to enable systems to change (PO7)
CO6: Develop a personal awareness of complex organizational
systems, and integrate values and beliefs with organizational mission (PO7)
CO7: Apply leadership concepts in the development and
initiation of effective plans for the microsystems and system-wide practice
improvements that will improve the quality of healthcare delivery (POs 2 and
3)
Due Dates
Submit your paper by Sunday, 11:59 pm MT, end of Week 3
Points
This assignment is worth 200 points
Directions
Read Finkelman (2016), Chapter 13: Improving Teamwork:
Collaboration, Coordination, and Conflict Resolution, section on Negotiation
and Conflict Resolution, pp 324-333
Observe nurses in a care delivery setting Identify a
recurring conflict with the potential to negatively impact patient care Decide
if delegation was an issue in the conflict This should be from your practice
setting or prelicensure experiences
Provide details of what happened, including who was
involved, what was said, where it occurred, and what was the outcome that led
you to decide the conflict was unresolved
Identify the type of conflict Explain your rationale for
selecting this type
Outline the four stages of conflict, as described in our
text, and how they relate to your example
Propose strategies to resolve the conflict Search scholarly
sources in the library and the Internet for evidence on what may be effective
Discuss if delegation was an issue in the conflict Be
specific
Describe how you would collaborate with a nurse leader to
reach consensus on the best strategy to employ to deal with the conflict
Describe the rationale for selecting the best strategy
Provide a summary or conclusion about this experience or
assignment and how you may deal with conflict more effectively in the future
Type your paper using Microsoft Word 2010 or later
Follow APA format Consult your APA manual, and consider
using the APA resources provided by Chamberlain
Write a 5-7 page paper (not including the title or
References pages) using APA format that includes the following
Describe an unresolved (recurring) conflict that you
experienced or observed Identify the type of conflict
Provide details of what happened, including who was
involved, what was said, where it occurred, and what was the outcome that led
you to decide the conflict was unresolved
Outline the four stages of conflict, as described in
Finkelman, and how the stages relate to your example Decide if delegation was
an issue in the conflict Be specific
Describe the strategies for conflict resolution and how you
would collaborate with a nurse leader to resolve the conflict Cites the course
textbook and two scholarly sources
Provide a conclusion or summary about this experience and
how you may deal with conflict more effectively in the future
Submit by the end of Week 3