MHA 505 UOP Systems Thinking In Health Care Environments Root Cause Analysis

 Content

1. Root Cause Analysis
   Now that you have completed a Gemba Walk and have gathered information about the organization and identified opportunities to eliminate inefficiencies, reduce waste, improve a product, or streamline a process, it is time to take a closer look at these problems and get to the root cause of why they are happening.
   Additional Resources
   For more information about how to use 5 Whys or a Fishbone diagram to conduct a root cause analysis, check out the following links:
   • 5 Whys: Getting to the Root of a Problem Quickly
   • Cause and Effect Analysis: Identifying the Likely Causes of Problems
2. Assignment Instructions
   Create either a 5 Whys or a Fishbone diagram for each of the two short-term opportunities and the one long-term opportunity you identified during your Gemba Walk. Work through each step of the 5 Whys or Fishbone processes to find the root cause(s) of each problem.

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