NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
Question Description
Write a 4-5 page executive report analyzing the role of diversity in a failing community program, unit, or department, and outlining a strategy for providing ongoing training on cultural awareness, inclusion, and sensitivity to current employees.
Make sure you read all of the requirements for this assessment and look over the suggested resources to see if they will help you finish the assessment.
This assessment allows you to determine how you can advance your professional field by developing a diversity management strategy that recognizes the synergy achieved by having a diverse and inclusive workforce.
You will demonstrate your proficiency in the following course competencies and assessment criteria by successfully completing this assessment:
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Explain the concepts, principles, and characteristics of effective health care leadership in Competency 1.
Determine the impact of effective leadership on the development of a multicultural and culturally competent workforce.
Competency 3: Examine professional ethics standards and diversity and inclusion principles as they are applied by health care leaders in real-world situations.
Create a strategy for recruiting, hiring, and retaining a diverse workforce.
Create a strategy for providing cultural awareness and sensitivity training to employees.
Describe how a diverse and culturally competent workforce benefits a health care organization and the community it serves.
Determine the impact of the practitioner-scholar role on professional practice and leadership development (competency 4).
Explain how the academic and research skills gained as a practitioner-scholar can be put to use as a health care leader.
Competency 5: Effectively communicate with diverse audiences in an appropriate form and style, in accordance with applicable organizational, professional, and scholarly standards.
Use correct grammar, mechanics, and APA formatting to write coherently to support a central idea.
Instructions for Assessment
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PREPARATION NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
This assessment will be based on the following case study.
Assume you are in charge of a new health care facility satellite office or community outreach center in a diverse neighborhood. The parent organization established the facility to meet the underserved health care needs of culturally diverse residents who were not utilizing the services provided at the main facility. The first month of operation saw a high volume of patients, but the numbers have since dropped dramatically. The executive team wants to know why this happened and what you intend to do about it.
You determined that the residents do not feel comfortable coming to the facility because the staff does not reflect the diversity of the neighborhood after carefully inspecting all aspects of the facility and speaking with some of the neighborhood residents. Staff members were hired based on their abilities, but their diversity was not taken into account. You must now report to executive leadership on what you have learned and how you plan to manage diversity. Remember that you can send Smarthinking all or a portion of your draft for feedback before submitting the final version of your proposal for this assessment. However, if you intend to use this free service, keep in mind the time it takes to receive feedback.
REPORT REQUIREMENTS
Write an executive report on the need for a diverse, culturally competent staff, including your plans to address that need.Note: The requirements outlined below correspond to the grading criteria in the Managing Diversity scoring guide. At a minimum, be sure to address each point. In addition, you are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. You are provided an example report, to illustrate what proficient-level work for this assessment looks like.
Report Format and APA Style
Use the Executive Report Template, linked in the Resources, to draft your report. You may also organize the content of your report in a format used in your organization. An abstract is not required.
Your report should be 4–5 double-spaced pages in length, not including the title page and reference page.
Apply correct APA formatting to all in-text citations and references.
Use Times New Roman, 12-point font.
Writing NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
As you begin composing your report, consider the purpose of the report, the appropriate tone and style, and the expectations of the executive leaders who will be reading it.
Be clear and concise in your reporting.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Be sure to support your claims and arguments with credible evidence from 3–5 current, scholarly or professional sources.
Proofread your writing.
Report Content – NHS-FP5004 Capella University Managing Diversity in Healthcare Setting Paper Assignment
Outline a plan to recruit, hire, and retain a more diverse workforce. Note: Your outline should be a high-level overview of a plan, not a detailed plan. Other courses in your program will go into human resource practices and diversity in depth. In drafting your plan, consider the following questions:
How does a leader develop a diverse workforce?
Where will you look for more diverse employees? Will you post job ads?
What will the interviewing and hiring process look like? Who will do the interviewing? Who will make the final decisions?
What kind of incentives will you offer diverse employees to retain them? What do you need to know about the culture and values of diverse employees before developing a retention plan?
How will you address issues related to diversity that result in conflict?
Outline a plan for the ongoing training and professional development of existing staff in cultural awareness and sensitivity. Consider how your plan can:
Improve communications and interpersonal skills.
Help overcome bias and resistance to change.
Explain the benefits, to both the organization and the community it serves, of having a diverse and culturally competent workforce.
Explain the relationship between health care organizations and communities.
Explain the role that diversity plays in providing culturally competent care and access for the under-served in a community.
Determine the influence of effective leadership on the development of a diverse and culturally competent workforce.
Explain the importance of cultural competence for leaders in an organization.
Explain how the academic and research skills you develop as a practitioner-scholar can serve you in your role as an effective health care leader.
Explain how those skills might contribute to your credibility and effectiveness as a leader.
Explain how those skills might prepare you to lead a diverse workforce.
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