IT 3315 Unit 2 Discussion Troubleshooting Files Access Problems
IT 3315 Unit 2 Discussion Troubleshooting Files Access Problems
IT 3315 Unit 2 Discussion Troubleshooting Files Access Problems
Question
IT 3315 Hardware and Operating Systems
Understanding and
working with the file system structure of an Operating System is an important
skill that an IT support professional must possess.
Imagine you are an IT
customer service specialist who has received a call from a users that he or she
cannot access a folder or a file on the Windows network. In this discussion,
you need to do the following:
Discuss the sequence
of steps you would take to troubleshoot this call. Discuss three possible
sources of the problem and suggest what you would do to solve them.
Discuss which of the
following would be your Windows interface preference for servicing this call.
What are the considerations?
GUI Interface.
Windows PowerShell.
Windows Command
Prompt.
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