Health Care Operation and quality assessment

In this assignment, you will be researching dimensions of quality and safety in healthcare, specifically long- term care, and how various industries can apply these concepts to improve operations.

  • Using the Medicare Nursing Home Compare website, research one nursing home that displays a low level of quality as indicated by their Five Star Rating*
    • The nursing home should display a low level of quality (-2 star rating)
    • The nursing home should display a low level of safety
  • Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.)
  • Discuss the quality performance of the nursing home as evident by its most recent health care inspection (e.g., deficiencies, citations, financial penalties, etc.). This can be accomplished by thoroughly reading the nursing home’s statement of deficiencies and plan of action to correct quality deficiencies (CMS Form 2567).
  • Discuss the safety performance of the nursing home as evident by its most recent life safety inspection (e.g., life safety citations, financial penalties, etc.). This can be accomplished by thoroughly reading the nursing home’s life safety code statement of deficiencies and plan of action.
  • Discuss appropriate techniques that you would use to improve quality in the nursing home.
  • Discuss appropriate techniques that you would use to improve safety in the nursing home.
  • Be sure to include details about the deficiencies that you found.

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