only the below sections of the project need to be completed. And the topic is Blue Cross and Blue Shield insurance to Tricare insurance.

V.What is the new health care service your group has determined is needed and address these 6 questions? (Questions whose answers are considered basic in information gathering or problems solving: Who, What, When, Where, Why, How?)

VI.Identify Service Category Critical Success Factors.

VII.Identify and Map Strategic Groups. Make one strategic map for the service area and a second for the competitor analysis.