Discussion – Conflict Management

Discussion – Conflict Management

Discussion – Conflict Management

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Discussion – Conflict Management
Review the following scenario:

You are talking to a colleague who holds a different view on a subject important to you. Not wanting the colleague to dominate the conversation, you start with a passionate statement of your belief, supported by evidence and strong arguments. You are confident that your explanation, with all the facts on your side, is bound to persuade your colleague to change her mind on the subject.

However, the conversation becomes heated. Your colleague, with equal passion, tells you that you do not know what you are talking about. You realize that she has not been listening to you at all. You conclude that you will not be able to get through to her on this subject because she just does not listen. The conversation ends with both of you walking away in disgust.

Based on your analysis of the scenario, respond to the following:

What are the barriers to communication that have caused this situation?
What is “feedback” and what is its value in the process of motivation and communication?
How could you apply Thomas and Kilmann’s Two-Dimensional Taxonomy of Conflict-Handling Modes to this scenario?
Give reasons to support your statements.

Write your initial response in approximately 200 words. Apply APA standards to citation of sources.

Also, include at least two professional/scholarly sources with your answer. Part of graduate school is the ability to locate/incorporate valid research to strengthen your position on a particular question.

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.


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