DHA 715 WEEK 7 Integrating Ethics and Leadership
DHA 715 WEEK 7 Integrating Ethics and Leadership
Scenario: Peer Customer Assessment (PCA) rounds have received national recognition as a best practice. PCA rounds are conducted six times a month by the health care organization’s leadership to establish face-to-face connections with staff and patients. PCA participants visit two units to discuss the patient experience and resolve any issues that the patient has encountered during his or her care. PCA rounds provide leadership with an opportunity to check in with staff throughout the organization and observe as they practice patient-centered care. Benefits of PCA rounds include opportunities for leadership to listen to patients and staff, assist in solving problems, and improve systems.
Due to an expanded leadership group, PCA sessions have become too large to be effective. Leadership seeks recommendations on alternate activities to fulfill PCA objectives.
Write a 350- to 700-word executive summary in which you recommend three appropriate alternative activities to fulfill PCA objectives.
Explain your rationale for each of the three recommendations.
Include at least three scholarly references to support your recommendations.
Format your work according to APA guidelines.
Submit your assignment to the Assignment Files tab.
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Corporate ethical scandals, the financial and economic crisis of the past several years, and examples of misuse of power by prominent leaders have shocked the business world. They have not only called into question the role of the economic system design at large, but have also raised questions about the role of leaders in influencing ethics and ethical behavior in organizations. It is hardly controversial to state that aspects of management and leadership are crucial in determining the strategical direction and daily operations of an organization. Few would doubt that leaders are key figures in shaping ethical conduct. However, little is known about what constitutes ethical leadership. What are the relevant competencies leaders should acquire? The behavior of leaders and the extent to which they behave with moral integrity has also become a topic of high interest in the media and public discussion. Yet, many people believe that ethical leadership is simply a matter of having good character or having the “right values. “Although character and values are obviously important, the concept of ethical leadership is far more complex than those factors and there is little consensus on what precisely characterizes ethical leadership.In our contribution, we first want to highlight some typical features of the empirical and normative approaches to exploring ethical decision-making and behavior, and to sketch out how ethics and psychology can learn and benefit from each other. Second, based on previous empirical research and our own perspectives, we wish to shed light on some important components and competencies of ethical leaders. While discussing important characteristics of ethical leaders, we also aim to discover some unresolved key questions about ethical leadership. We argue that these questions reflect important points of intersection between empirical and normative approaches, and points where it appears beneficial that normative reflection comes in. These questions and their implications for the practice of moral behavior and leadership will be discussed in the final section.