workflow patterns that maximize the effective use of resources
workflow patterns that maximize the effective use of resources
workflow patterns that maximize the effective use of resources
workflow patterns that maximize the effective use of resources
Workflow analysis seeks to identify workflow patterns that maximize the efficient use of resources while minimizing activities that add no value. A variety of tools are available to analyze process workflow and identify potential waste elimination avenues. Flowcharts are a basic and widely used workflow analysis method that can help identify areas that need to be streamlined.
In this Assignment, you choose a common event that occurs frequently in your organization and draw a flowchart to represent the workflow. You examine the process diagram and make suggestions for improvement.
To get ready:
Determine a common, simple event that occurs frequently in your organization and that you would like to evaluate.
Consider creating a flowchart to represent the current workflow.
Consider what metrics you would use to assess the efficacy of the current workflow and identify waste.
To finish:
Create a 3- to 5-page paper that includes the following information:
Make a simple flowchart of the activity you’ve chosen. (For an example, see the Sample Workflow of Answering a Telephone in an Office document in this week’s Learning Resources.)
Following that, in your paper:
Explain the process you’ve drawn.
Determine the following for each step or decision point in the process:
Who is responsible for this step? (It could be a group.)
What technology is employed?
What policies and rules govern how, when, why, and where the step is carried out?
What information is required to carry out this step?
Describe the metric that is currently used to assess the workflow’s soundness. Is it efficient?
Describe any areas where improvements could be made and propose changes to the workflow that would result in these improvements.
Explain why it is critical to be aware of the flow of an activity.
For your paper, remember to include a cover page, introduction, and summary.
Readings for the Course
- Student paper example
- Citing Sources
- The Writing Center is a great resource
D. McGonigle and K. G. Mastrian (2015). Nursing informatics and knowledge foundations (3rd ed.). Jones and Bartlett Learning, Burlington, MA.
“Nursing Informatics: Improving Workflow and Meaningful Use,” Chapter 14
V. Huser, L. V. Rasmussen, R. Oberg, and J. B. Starren (2011). Workflow engine technology is being used to provide basic clinical decision support functionality. 43-61 in BMC Medical Research Methodology, 11(1).
R. Koppel and D. A. Kreda (2010). Healthcare IT usability and clinical suitability: Design, workflow, and contractual relationships challenges 7-14 in Studies in Health Technology and Informatics, 157.
Department of Health and Human Services of the United States (n.d.b). Workflow analysis for the health IT toolkit http://healthit.ahrq.gov/portal/server.pt/community/health it tools and resources/919/workflow assessment for health it toolkit/27865 (accessed June 18, 2012).
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