Assignment:Medical Records & Office Documents

Assignment:Medical Records & Office Documents

Assignment:Medical Records & Office Documents

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Medical Records and Office Documents 8-10 Pages APA Format
In this assignment, you will develop a training manual that will be utilized for training new employees (certified medical administrative assistants [CMAAs]) who join the clinic.

Physicians are hiring more CMAAs to help manage the increasing complexities of patient care and practice management, while also helping to implement cost-effectiveness and efficiency. The responsibilities of a CMAA can be tailored to the needs of the practice. You will manage front-office functions, manage patient flow, and handle a wide range of tasks that have been discussed in the past few weeks. CMAAs may convey clinical information on behalf of the physician and follow clinical protocol when speaking with patients, but cannot exercise independent medical judgments. CMAAs also help to optimize patient flow, enabling the practice physicians to see more patients with efficiency, all while following the State’s scope of practice and working under the supervision of a licensed physician.

Note: Content from Weeks 1–3 IPs and DBs can be wholly or partially used as necessary to address the specific Key Assignment tasks shown below. You should take into account any instructor feedback from those IPs and DBs.

The project deliverables are as follows:

Training Manual

Title page
Course number and name
Project name (“Training Manual”)
Your name
Date
The training manual should include the following topics:
Introduction to the health care facility
Explain the mission and services provided by the facility
Explain the type of healthcare delivery model that this facility represents and the difference between this model and that of other facilities in the same region
The organization’s structure
Office procedures
The Practice Management System and other Software Systems
Description of the practice management system
The administrative role of the practice management system
The role of the practice management system in billing and coding
The process of checking patients in and out
Recording patient demographic and insurance information
HIPAA forms to be reviewed with first time patients
HIPAA rules and regulations to protect patient privacy
Interacting and communicating with patients professionally
Scheduling patients
Other Office Procedures related to Patient Care
Various community and patient resources
Receive, triage, and route phone calls
Advance Directives
Medical Record Responsibilities
Office procedures and guidelines for various forms of documentation (Release of Information and use of the electronic health record)
Financial Procedures
Financial procedures related to the policies of the organization
Accounting and bookkeeping procedures and processes Financial procedures related to the organization’s cash flow
Description of 2 or more reimbursement models used in the facility, e.g., fee-for-service.
Billing policy and procedures
Claims for reimbursement – submission processes and procedures
Review records for medical necessity
Clean claims submission and use of the Clearinghouse

You must proofread your paper. But do not strictly rely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part and you can expect your grade to suffer accordingly. Papers with numerous misspelled words and grammatical mistakes will be penalized. Read over your paper – in silence and then aloud – before handing it in and make corrections as necessary. Often it is advantageous to have a friend proofread your paper for obvious errors. Handwritten corrections are preferable to uncorrected mistakes.

Use a standard 10 to 12 point (10 to 12 characters per inch) typeface. Smaller or compressed type and papers with small margins or single-spacing are hard to read. It is better to let your essay run over the recommended number of pages than to try to compress it into fewer pages.

Likewise, large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and any other such attempts at “padding” to increase the length of a paper are unacceptable, wasteful of trees, and will not fool your professor.

The paper must be neatly formatted, double-spaced with a one-inch margin on the top, bottom, and sides of each page. When submitting hard copy, be sure to use white paper and print out using dark ink. If it is hard to read your essay, it will also be hard to follow your argument.

 

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